The culture of an organization is inseparable from the quality of care it provides, shaped by every interaction between those internal (e.g., board members, staff, volunteers) and outside (e.g., partners, community members) the organization. This course explores the dynamics of organizational culture, including the development of subcultures and their impact on team performance. Participants will explore how deeply held beliefs, values, and everyday actions influence organizational effectiveness and how inconsistencies between them present opportunities for growth. Participants will learn how to recognize each interaction as an opportunity to shape and reinforce positive cultural change. Aligned with trauma-informed principles, this course supports leaders and teams in building an intentional culture to achieve their mission and goals.
Objectives
List three ways to advance a more settled, healing, trauma-informed culture in their organization
Define three foundational aspects of organizational culture in a trauma-exposed environment
Identify three ways in which subcultures and team dynamics are impacted by the presence of trauma in an organization
Content: 3 modules
Course Length: 190 minutes
Level: Intermediate